Integration Settings

Configure advanced functionality including subscriptions, data sources, and access controls to enhance your Twyn's capabilities and reach.

Enable Subscriptions

Charge a monthly fee for access to your chatbot:

• Toggle: Enable/disable subscription requirement
• Pricing: Set monthly subscription fee (e.g., $10.00)
• Use cases: Premium content, exclusive access, monetizing expertise

When to Use Subscriptions

• Expert Knowledge - Specialized advice or consulting
• Premium Content - Access to exclusive information or resources
• Personal Coaching - One-on-one guidance and support
• Business Consulting - Professional services and recommendations

Pricing Strategies

• Free Tier + Premium - Basic access free, advanced features paid
• Low Entry Point - Start with modest pricing to build audience
• Value-Based - Price based on the value you provide
• Market Research - Check what similar services charge

Data Sources

Connect external content to enhance your Twyn's knowledge base:

Available Integrations

• Product Materials - Connect product documentation, specs, or catalogs
• Instagram Content - Pull in posts and media from Instagram accounts
• Document Uploads - PDF files, presentations, and other documents
• Circle.so Communities - Access community content and discussions

How Data Sources Work

• Your Twyn references this content when responding
• Information is used to provide more accurate, up-to-date answers
• Sources are automatically cited when relevant
• Content is processed and indexed for quick retrieval

Best Practices for Data Sources

• Keep Content Current - Regularly update with fresh information
• Organize Clearly - Well-structured content leads to better responses
• Quality Over Quantity - Better to have focused, high-quality content
• Test Integration - Verify your Twyn can access and use the content

Access Control

Restrict who can use your chatbot:

No Access Requirement

• Public access for anyone with the link
• Best for: Marketing, lead generation, general information sharing
• Considerations: Monitor usage, ensure content is appropriate for public

Circle.so Community Requirement

• Require users to be part of a specific Circle.so community
• Benefits: Exclusive access for community members, additional engagement
• Setup: Connect your Circle.so account and select the community

Future Access Options

Additional access control methods may include:

• Email verification
• Invitation-only access
• Corporate domain restrictions
• Custom authentication integrations

Advanced Configuration

Analytics and Monitoring

Track how your Twyn is being used:

• Conversation volume and patterns
• Popular topics and questions
• User engagement metrics
• Revenue tracking (for paid Twyns)

Content Moderation

Ensure quality interactions:

• Set guidelines for acceptable use
• Monitor conversations for issues
• Block or restrict problematic users
• Review and improve based on feedback

Scaling Considerations

As your Twyn grows:

• Performance - Monitor response times and reliability
• Costs - Track usage and associated costs
• Content Management - Keep data sources organized and current
• User Experience - Continuously improve based on feedback

Integration Examples

Premium Business Consultant

Subscriptions: $50/month
Data Sources: Industry reports, case studies, templates
Access Control: No requirement (public marketing)

Exclusive Community Coach

Subscriptions: $25/month
Data Sources: Personal content, courses, resources
Access Control: Circle.so community members only

Company Internal Assistant

Subscriptions: Disabled
Data Sources: Company policies, procedures, FAQs
Access Control: Corporate domain restriction

Public Brand Ambassador

Subscriptions: Disabled
Data Sources: Product catalog, blog posts, social media
Access Control: No requirement (public access)

Testing Your Integrations

After configuring integration settings:

1. Test Access Controls - Verify restrictions work as expected
2. Validate Data Sources - Ensure content is properly accessible
3. Check Subscription Flow - Test payment and access process
4. Monitor Performance - Watch for any issues or slowdowns

Troubleshooting Common Issues

Data Source Problems

• Content not appearing: Check file formats and upload status
• Outdated information: Refresh or re-upload content
• Access errors: Verify permissions and integration settings

Subscription Issues

• Payment failures: Check Stripe integration and pricing setup
• Access problems: Verify user accounts and subscription status
• Billing questions: Review pricing configuration and user communications

Access Control Conflicts

• Users can't access: Check community membership or requirements
• Unexpected access: Review access control settings
• Integration errors: Verify third-party service connections

Next Steps

With all settings configured, return to the main Customize Your Twyn guide to review your complete setup and test your Twyn's performance.